Citilink Airlines Medan Office in Indonesia

Reduce your planning and booking stress by reaching out to the officials who know more about the airline and the itineraries. Citilink Airlines has offices around the globe, and one such is located in Medan, Indonesia. All curious customers can head to the Citilink Airlines Medan Office in Indonesia before their flight departure to board a plane that first their plans. 

Confirm whether the items you intend to bring along as checked baggage are permitted on board and review the availability of premium seats for an upgrade or the schedule and time of check-in before embarking on a journey.  

To Connect with the Right People:

There are many ways to get in touch with the airline representatives and here are a few ways and methods with which you can connect. Along with the correspondence, you can also find the office hours so you can visit them at the right time. Email addresses and phone numbers are also there, so you have more than one way to contact them. 

Citilink Airlines Medan Office AddressJl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia
Phone Number of the Citilink Airlines Medan Office +6231 9920 8709
Operating Hours7 days 24 hours
Airport Office AddressJVJG+F2 Pasar Enam Kuala Namu, Deli Serdang Regency, North Sumatra, Indonesia
Phone Number of the Airport Office +626188880300
Citilink Airlines HeadquartersCitilink Menara Citicon, Lantai 16, Jl. S. Parman Kav. 72, Slipi Jakarta Barat 11410 Indonesia
Citilink Head Office Phone Number+6231 9920 8709
Citilink Official Website https://www.citilink.co.id

Services and Amenities!

Once you are inside the office, what all are assistance you can expect from the airline’s representatives? Here’s what we know-

Buy TicketsChange FlightsCancel Tickets
Check-In InfoDisability Travel AssistanceUpgrade Requests
Track Flight StatusMeals In-Flight Entertainment
Refund StatusBaggage LimitExcess Baggage Allowance
Flight Delay CompensationsChild TravelName Change Requests
On-Board ServicesTravel InsuranceSports Equipment
Visa and PassportAirport InfoIn-Flight WiFi
  • Buy Tickets at Reasonable Fare

Go through the availability of flights for the destination you want to visit. The officials can help you find the best flight at the cheapest fares, making your overall experience worthwhile. 

  • Modify Reservation

Request upgrades, change flight dates and timings, or change flights after the bookings with the help of office staff. They may also inform you about the additional charges or fare differences regarding the same. 

  • Cancelation & Refund Queries

It is no big deal if you can no longer fly on the booked itinerary. You can easily cancel flight tickets from their city headquarters, and before doing so, you should learn about the refund method and policies. 

  • Check-In Time and Options

Once you make your reservations, confirm whether there are any online check-in methods. Find out about the location of the airport counters and the terminal from where the flight is supposed to take off. You can also learn about the check-in window to ensure you do not fail to complete the process on time. 

  • Baggage Info and Guidelines

Information about the baggage is the most essential part, especially when you have article of high value, sports equipment, or musical instruments. At the city center, you can discover the guidelines for their packing and changes for their transport. 

  • Special Needs

Passengers who need a wheelchair to navigate the airport and carry their own mobility assistance can check the airline policy and request one at the ticketing office. There are resources to help passengers with other disabilities, too. 

  • In-Flight WiFi, Meals, and Entertainment

You can pre-book meals for your flight and purchase Wi-Fi access to stay connected even when onboard. Whichever class cabin you are flying in, the airline offers music, TV shows, and movie options for in-flight entertainment that you can learn about at the reservation office. 

Quick Questions!

Q1. Where can I book tickets for Citilink Airlines in Medan?

You can purchase tickets from the airline’s city office. 

Q3. When is the best time to visit Medan Office by Citilink Airlines?

The best time to visit the reservation office is during their office hours, and setting up a meeting for a phone call should be your best approach. 

Q3. Is Citilink airlines safe to fly from Medan?

Yes, Citilink Airlines is considered safe to fly from Medan, as it has a good safety record and complies with international safety standards.

Q4. What is the Citilink Airlines customer service number?

Citilink Airlines customer service number is +6231 9920 8709

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